Shipping and Logistics

Shipping & Logistics

We are proud to offer international shipping services that currently operate in the US, Canada, UK, Europe, Asia, Latin American countries and islands. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?
Packages from our warehouse will be shipped by courier depending on the weight and size of the product.

Do you ship worldwide?
Yes, we provide free shipping worldwide! However, there are some location we are unable to ship to. If you happen to be located in country unavailable at checkout feel free to contact us and we’ll do our best to provide you with the items you desire.

What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?
Shipping time varies by location. These are our estimates:

Location Estimated Shipping Times
United States & Canada 15-45 Business days
Europe & United Kingdom10-35 Business days
Australia, New Zealand8-35 Business days
Mexico, Colombia, Brazil, Chile15-45 Business days

*This doesn’t include our 1-5 day processing time.

Do you provide tracking information?
Yes, if tracking is available for your order,  you receive an email once your order ships that contains your tracking information, but sometimes due to free shipping agreement tracking is not available.

My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Orders may also not have a tracking number due to be shipped in separate packages.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.